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| Testimonial |
1. Long Needed
"I couldn't believe what I saw when I received the notice on this product. I installed the two I bought and enjoy the freedom from cleaning and fishing. Bathroom sinks are famous for clogging because of the oils entering the sink. Also I have on several occasions have had to fish out a ring or other objects from the sink. Now cleaning and fishing are a snap. readmore>>
2. Great product
"This is a wonderful invention! So far no clogged drains! Just turn the valve every so often and you sink should never clog! Love the design and the tight fit with the other plumbing- no leaks either!" readmore>>
3. Great idea, Easy five minute install, Never clog!!!
Got this as a gift as requested. It took all of five minutes to install it, that includes getting a bucket to remove the existing p-trap, unscrew everything (no tools even needed), take out old p-trap, put this one in, screwed everything back on. readmore>>
4. Drained
I am a single woman with a single daughter who should have been moved out years ago! For years My bathroom sink would clog leading to use some very strong chemicals or calling on my boy friend to remove the drain and remove the debris. usually lots of hair. I ordered this and presented this task to my boyfriend who was skeptical at first but the knob impressed him. The installation was easy, readmore>>
5. It's awesome! Buy with your eyes shut!
Guess what! It's such a big peace of mind to know that your drain pipe is transparent. Even when I don't own a diamond ring that could get lodged there!
Even my very experienced grey-haired ARS guy the other day was awestruck when he saw that. "Where did you get that? It's amazing!" he remarked. It felt good that I was ahead of his other customers and readmore>>
6. Great for bathrooms
Like most men, I have facial hair that requires the occasional trimming/shaving/ shaping/modifying. I usually perform said maintenance over my bathroom sink. Unfortunately, everywhere I've ever lived and shaved at, the sink starts to clog. Doesn't matter if I diligently remove move of the hair and throw it in the trash, some works its way into the drain and readmore>>
7. Excellent product
I purchased 6 PermaFlow products to put into a new home. They work wonderfully. It is so helpful to have a visual of what is or is not in the drain! I recommend them to all my friends. Simple but effective! readmore>>
8. PermaFLOW Review
I read all of the reviews of this product, pro and con, including the responses by the manufacturer. I decided to order two of them to try. They were easy to install and haven't leaked a drop. I am going to order two more. To those who gave the product bad reviews, either you haven't tried them or you did something wrong. I think one of the problems some people have may be caused by over tightening. readmore>>
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Returns:
General Guidelines
You may return an item for refund or replacement within 14 days of the shipment date. All items returned must be in new, unopened and sellable condition.
To return an item, you must contact customer service at returns@pfwaterworks.com for a Return Merchandise Authorization number. The RMA number must be clearly marked on the outside of the box to qualify for a refund or replacement.
Returns must be sent in original packaging, including the box and packing materials. Items that have torn or marked boxes will not be accepted. Items that were shipped in shrink wrap packaging must remain in the shrink wrap. Items scratched, dented, or otherwise damaged because of insecure packing will not be eligible for return. Avoid excessive markings to the box and use packaging tape, not duct tape, to reseal the box.
Clearly label the box with our address:
PF WaterWorks
Returns Department
(Write RMA number here)
14781 Memorial Drive, Suite 144
Houston, TX - 77079
You may ship return items via UPS, FedEx, or United States Postal Service. Authorized shipping outlets include Mail Boxes Etc., PaK Plus, Parcel Plus, PostNet, and Postal Annex. You may want to insure and track your return, as we cannot be responsible for lost, damaged, or misdirected returns.
Non-Returnable and Non-Refundable Items
Items that involve custom work or painting at the time of sale are not returnable.
Tubs and special order items not listed in our catalog or on our web site are not returnable.
Items that have been installed are not returnable. If an installed part is defective, please contact us and we will instruct you on how to return the part. (Installation must be done by a qualified, licensed professional.) Once the part is received, we will repair or replace the part at our discretion. Refunds will not be given for defective parts. Please visit our Warranties and Repairs page for details.
Items that have markings, scratches, plumber's putty or in any way show signs of installation, alteration, or mishandling are not eligible for refunds.
Shipping and Restocking Fees
Shipping and handling charges are non-refundable. Returns are subject to a 20 percent restocking fee.
Items that include prepaid shipping will have the actual shipping charges, both to and from destination, deducted before applying the 20 percent restocking fee. Likewise, items shipped in a crate will have the crate charge deducted before applying the restocking fee.
Crediting Your Account
Returns are processed weekly. It typically takes 5-15 business days for a credit card company to credit your account. Please allow time for processing. Issued credits will appear on your credit card billing statement.
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